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Privacy Policy

This webpage discloses the privacy practices of

This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. Which choices are available to you regarding the use of your data.
  3. The security procedures that are in place to protect against the misuse of your information.
  4. If applicable, how you can correct any inaccurate information.

Information Collection, Use, and Sharing

Rich's Car Wash is the sole owner of the information collected on this site. We only have access to and collect information you voluntarily give us via email or other direct contact. We will not rent or sell this information to anyone.

We will use your information to explain why you contacted us. We will not share your information with any third party outside our organization other than as necessary to fulfill your request (e.g., to ship a gift card or manage your membership subscription).

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

SMS Privacy Policy

Effective Date: 1/1/2023

Thank you for visiting Rich’s Car Wash ("Website," "we," "our," or "us"). This privacy policy explains how we collect, use, and protect information gathered from visitors to our website concerning SMS communications. By using our website and opting in to receive SMS messages, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you opt-in to receive SMS messages:

  • Contact Information: Your mobile phone number, name, and any other contact details are provided.
  • Message Content: The content of the SMS messages you send and receive through our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

  • SMS Communication: To send you relevant information, updates, offers, and other communications via SMS.
  • Service Improvement: To improve our services and tailor our SMS communications based on your preferences and interactions.
  • Legal Compliance: To comply with legal obligations and enforce our terms of use.

3. Sharing of Information

We do not share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in delivering SMS messages, tracking our membership subscriptions, and maintaining our platform. We require these providers to maintain the confidentiality and security of your information.

4. Security Measures

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. You acknowledge that any information you provide through SMS messages is at your own risk.

5. Your Choices

You can opt out of receiving SMS messages from us at any time by replying "STOP" to the received message.

If you wish to resume receiving messages, you can reply "START" to the number provided in the message.

6. Children's Privacy

Our website and SMS services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under this age.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for legal reasons. We will post the updated policy on our website with the revised effective date.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us at

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Our Privacy Policy may change from time to time and all updates will be posted on this page. Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Surveys & Contests

From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 251-272-5711 or via email to

The Future of
Car Washes

Quality Service Since 1976

Rich’s Car Wash provides modern car wash services through our Express Car Wash Tunnel systems at all 30 locations. When building our car washes, we think about the experience each vehicle will have throughout the whole process. 



Rich’s helps build communities

At Rich's Car Wash, we value both people and their time. When you choose Rich's, you choose more than just a high-quality wash; you choose a company that stands by its beliefs: people, passion and perfection.

We would love to help your organization so that you can focus on what matters: the people you support.